Privacy Policy

Your privacy is important to us

Last Updated: October 20, 2025

1. Introduction

Welcome to LearnEnergyAI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform focused on AI expertise for the energy sector.

By using LearnEnergyAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account through Google OAuth via Clerk, we collect:

  • Full name
  • Email address
  • Google profile picture (optional)
  • Unique user identifier from Clerk

2.2 Usage Information

We automatically collect information about your interaction with our platform:

  • Learning progress and course completion data
  • Bookmarked content and sections
  • Last viewed sections for continue learning functionality
  • Content ratings and feedback
  • Search queries and topic preferences

2.3 Technical Information

We collect technical data to improve our services:

  • IP address and general location
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referral source and exit pages

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Authentication and Account Management: To create and manage your user account securely
  • Personalized Learning: To track your progress, bookmarks, and provide continue learning functionality
  • Content Recommendations: To suggest relevant topics based on your audience type (student/professional/business)
  • Service Improvement: To analyze usage patterns and improve our educational content and platform features
  • Communication: To send service-related notifications and respond to your inquiries
  • Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

  • Consent: You have given explicit consent for specific purposes
  • Contractual Necessity: Processing is necessary to provide our services
  • Legitimate Interest: To improve and optimize our platform
  • Legal Obligation: To comply with applicable laws

4. Third-Party Services

LearnEnergyAI uses trusted third-party services to provide our platform functionality:

4.1 Clerk (Authentication)

We use Clerk for secure authentication via Google OAuth. Clerk processes your email and name for authentication purposes. View Clerk's Privacy Policy.

4.2 Supabase (Database)

We use Supabase PostgreSQL for secure data storage. Your learning progress, bookmarks, and user profile are stored in Supabase with enterprise-grade encryption. View Supabase's Privacy Policy.

4.3 Vercel (Hosting & Analytics)

We use Vercel for hosting and performance analytics. Vercel collects aggregated usage data to optimize platform performance. View Vercel's Privacy Policy.

We do not sell your personal information to third parties.

5. Your Rights and Choices

You have the following rights regarding your personal data:

5.1 Right to Access

You can request a copy of all personal data we hold about you by contacting us.

5.2 Right to Correction

You can update your profile information at any time through your account settings.

5.3 Right to Deletion (GDPR Article 17)

You can request deletion of your account and all associated data. Contact us at the email provided below.

5.4 Right to Data Portability

You can request an export of your personal data in a machine-readable format.

5.5 Right to Withdraw Consent

You can withdraw your consent at any time by deleting your account or contacting us.

CCPA Rights (California Residents)

California residents have additional rights under CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion
  • Right to non-discrimination

6. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Authentication: Secure OAuth 2.0 authentication via Clerk
  • Access Control: Row Level Security (RLS) on all database tables
  • Regular Audits: Periodic security reviews and updates
  • Secure Infrastructure: Hosted on Vercel with enterprise security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and platform functionality
  • Analytics Cookies: To understand how users interact with our platform
  • Preference Cookies: To remember your settings and preferences

For detailed information about our cookie usage, please read our Cookie Policy.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

  • Active Accounts: Data is retained while your account is active
  • Deleted Accounts: Personal data is deleted within 30 days of account deletion
  • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • Anonymous Analytics: Aggregated, anonymized data may be retained indefinitely

9. Children's Privacy

LearnEnergyAI is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification for material changes (if you have an account)

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

LearnEnergyAI Privacy Team

Email: privacy@learnenergyai.com

We will respond to your inquiry within 30 days.